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  • DataTouch “Data Pump Manager” Provides Collision Shops Estimate Segmentation Over All Installed Data Pumps

    DataTouch "Data Pump Manager" Provides Collision Shops Estimate Segmentation Over All Installed Data Pumps  Technology developed to assist collision repair shops have full control of Personally Identifiable Information (PII) and Repair Data DataTouch LLC announces the commercial release of the “Data Pump Manager,” a new technology that provides control over software data pumps that have been installed on a shop computer system(s). Data Pump Manager is designed to share only the correct estimate and needed repair information to conduct business with each service provider. DataTouch provides enhanced intelligent data management software solutions to collision repairers. Pete Tagliapietra, managing director of DataTouch, said the company continues to design data security software that allows shops to have complete control over estimates, personally identifiable information (PII) and repair information. “Installed data pumps on a shop computer system do not exert control to copy only the...
  • DataTouch to launch ‘foolproof way’ of protecting customer PII Data Privacy's Dirty Little Secrets: Big Implications for the Auto Insurance Ecosystem 

    DataTouch to launch ‘foolproof way’ of protecting customer PII Data Privacy's Dirty Little Secrets: Big Implications for the Auto Insurance Ecosystem  By Stephen Applebaum and Alan Demers, Insurance & Insurtech Blog, February 21, 2024   Data privacy is a sprawling, multi-faceted, complex, and controversial issue which means different things to different audiences but has serious implications for businesses and consumers alike. And it is sure to continue to grow exponentially with the explosive adoption of data-driven technology and digitization which will drive ever greater levels of information capture and use. Meanwhile, concerns about how personal data is captured, managed and exploited are intensifying with the emergence of more data breaches, hacking, identity theft and ransomware crimes. Our focus in this piece is fairly narrow – namely the unauthorized use of personal information in the auto insurance claim reporting, damage evaluation and collision repair process. While this is...
  • DataTouch to launch ‘foolproof way’ of protecting customer PII

    DataTouch to launch ‘foolproof way’ of protecting customer PII By Lurah Lowery, Repairer Driven News, January 11, 2024 DataTouch has launched VINAnonymize, a new technology that the company says prevents collision repair estimate information from being used by vehicle identification number (VIN) reporting services, such as Carfax and Experian AutoCheck. DataTouch designed the software to allow a shop user to anonymize a VIN, and in turn, help protect customers’ personally identifiable information (PII). The collection and selling of PII by third parties is becoming a difficult problem for not only the automotive and collision repair industries but for businesses across the board that collect customer information to provide services including name, address, phone number, and more. The issue has prompted several states to enact legislation that requires companies to provide disclosures and allow customers to opt out of having their information shared and/or sold. Federal legislation to...
  • Press Release: DataTouch VINAnonymize Prevents VIN Reporting Services From Using Collision Repair Estimate Information

    Press Release: DataTouch VINAnonymize Prevents VIN Reporting Services From Using Collision Repair Estimate Information  DataTouch LLC announces the launch of VINAnonymize, a new technology that prevents collision repair estimate information from being used by vehicle identification number (VIN) reporting services such as CARFAX and AutoCheck. DataTouch provides intelligent data management services to collision repairers. The company designed the technology to allow a shop user to anonymize a VIN and help protect customers’ personally identifiable information (PII). “Many times, after creating an estimate, a customer’s vehicle repair information shows up on a vehicle history reporting site, like CARFAX, and the customer blames the body shop or dealer,” said Pete Tagliapietra, managing director of DataTouch. “The owner of the data should have the choice whether or not to opt-out just like we have the choice to opt-out when we buy a car.” Using VINAnonymize, Tagliapietra said that collision...
  • Auto recyclers need to understand the impact of evolving industry standards and data privacy on their business.

    Auto recyclers need to understand the impact of evolving industry standards and data privacy on their business. By Stacey Phillips When an insurance company emails an estimate to a body shop or a recycler buys or sells a vehicle, up until recently, little thought was given to the personally identifiable information (PII) being shared. That is no longer the case. “Those in the collision industry who are participating in e-commerce today need to know that their customer and business information is being shared and compiled and then used in a number of different ways they can’t even imagine,” said Pete Tagliapietra, managing director of DataTouch. Whether it’s an automobile manufacturer overseas looking to learn about the repairability of certain technology to compete against U.S. rivals, or a parts provider interested in the parts shops are buying from a competitor, Tagliapietra said this type of information is being shared electronically and available for purchase. “All segments of...

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