CIECA on May 24 hosted its latest CIECAST webinar, “Data Sharing in the Collision Industry and Its Unintended Consequences.”
The roughly 40-minute broadcast, featuring Pete Tagliapietra, managing director of DataTouch, LLC, can be viewed at any time here.
This article was originally written and posted by autobodynews.com on June 1, 2022
Tagliapietra, who also founded NuGen IT before it was acquired by OEConnection, discussed the lack of security and control around the now-ubiquitous Estimate Management Standard (EMS) export, and the importance of giving collision repair facilities and customers the ability to control personal information sharing in the future.
CIECA first released the EMS Standard in April 1994, designed to allow shops to import estimate data into their management system of choice---CCC, Mitchell or Audatex.
“It was designed for internal shop use only,” Tagliapietra said. “It was never intended to be secure or used externally for ecommerce purposes.”
But since then,...