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  • DataTouch “P-Pages AI” Refines the Collision Repair Planning Process for All Estimates Received from Insurance Company Appraisal Sources  

    DataTouch “P-Pages AI” Refines the Collision Repair Planning Process for All Estimates Received from Insurance Company Appraisal Sources   An AI Technology Developed for Collision Repair Shops to Consistently and Accurately Identify All of the Required Repair Operations Needed to Complete the Repair Plan Correctly Las Vegas, NV, October 30, 2024—DataTouch LLC announces the commercial release of “P-Pages AI,” an artificial intelligence (AI) technology offered to collision repair shops that efficiently converts estimates received in a PDF format from external appraisal sources into a sharable digital format based on CIECA Standards. It was designed to correctly interpret and apply the existing Collision Estimating Guide (CEG) Procedure Pages (P-Pages) for each estimating system. In just a few seconds, P-Pages AI generates an updated electronic estimate that identifies the “Not Included” operations and costs per the P-Pages that are frequently overlooked by the appraisal source. The...

  • Data Misappropriation is Adversely Affecting the Collision Industry

    Data Misappropriation is Adversely Affecting the Collision Industry by Stacey Phillips Ronak, BodyShop News Australia, August 2024 For several years, members of the collision industry have voiced concerns over estimate information being shared without their knowledge and consent. Two years ago, at a Collision Industry Conference (CIC) in Pittsburgh, PA, the Society of Collision Repair Specialists (SCRS) Executive Director Aaron Schulenburg announced that he had been contacted by a company wanting to sell estimate data to SCRS members. The data was based on estimates written by shops that their competitors could use to contact potential customers and persuade them to repair their vehicles.  Schulenburg said the company told him that it collects 86% of all quoted collision repairs in North America through its data aggregation partners, whether the quote is from a body shop or insurance carrier. The company also stated that data typically goes into its system within 24 hours of a...

  • Q&A: Stopping Data Pumps at Your Shop

    Q&A: Stopping Data Pumps at Your Shop by Abdulla Gaafarelkhalifa, FenderBender, July 5, 2024 In April, DataTouch announced the commercial release of the Data Pump Manager, a new technology that provides control over software data pumps installed on shop computer systems. Some might be surprised to learn that there is valuable data to be gathered in shops, which leads to questions. That’s why FenderBender was pleased to speak with Pete Tagliapietra, the managing director of DataTouch, who also founded the company in 2022, to discuss data pumps and what his new venture is doing to combat them. What is a data pump? “Data pumps are software controls that typically reside on a collision repair shop’s computer system. The purpose of these data pumps is to copy the export routine from an estimating system,” he explained. “They can work with any one of the three major systems out there and then seamlessly transfer that information to the recipient.” It’s noteworthy to mention that he doesn’t want to...

  • DataTouch “Data Pump Manager” Provides Collision Shops Estimate Segmentation Over All Installed Data Pumps

    DataTouch "Data Pump Manager" Provides Collision Shops Estimate Segmentation Over All Installed Data Pumps  Technology developed to assist collision repair shops have full control of Personally Identifiable Information (PII) and Repair Data DataTouch LLC announces the commercial release of the “Data Pump Manager,” a new technology that provides control over software data pumps that have been installed on a shop computer system(s). Data Pump Manager is designed to share only the correct estimate and needed repair information to conduct business with each service provider. DataTouch provides enhanced intelligent data management software solutions to collision repairers. Pete Tagliapietra, managing director of DataTouch, said the company continues to design data security software that allows shops to have complete control over estimates, personally identifiable information (PII) and repair information. “Installed data pumps on a shop computer system do not exert control to copy only the...

  • DataTouch to launch ‘foolproof way’ of protecting customer PII Data Privacy's Dirty Little Secrets: Big Implications for the Auto Insurance Ecosystem 

    DataTouch to launch ‘foolproof way’ of protecting customer PII Data Privacy's Dirty Little Secrets: Big Implications for the Auto Insurance Ecosystem  By Stephen Applebaum and Alan Demers, Insurance & Insurtech Blog, February 21, 2024   Data privacy is a sprawling, multi-faceted, complex, and controversial issue which means different things to different audiences but has serious implications for businesses and consumers alike. And it is sure to continue to grow exponentially with the explosive adoption of data-driven technology and digitization which will drive ever greater levels of information capture and use. Meanwhile, concerns about how personal data is captured, managed and exploited are intensifying with the emergence of more data breaches, hacking, identity theft and ransomware crimes. Our focus in this piece is fairly narrow – namely the unauthorized use of personal information in the auto insurance claim reporting, damage evaluation and collision repair process. While this is...

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